Those years taught Heather how to lead. But they also showed her the hidden cost of always being the one who holds it all together.
During a second reorg in less than a year, Heather walked out of a meeting with no say in what was happening, just marching orders. When her team asked how the meeting went, she now admits she should have said, “Give me 15 minutes to process this.” But she didn’t. Instead, she let them absorb every ounce of my frustration. Then she saw their faces. The people who looked to her for stability had just watched her unravel. What was that teaching them about their ability to handle the pressure?
That moment changed how she saw my role as a leader. Leading teams isn’t only about grit or resilience. It’s about how your presence builds the trust your team needs to function when things get hard.
Today, Heather helps organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don’t just survive change, they come out strong enough to handle what’s next.
Unshakable Leadership™ starts long before any moment of crisis, and it’s anchored in the choices leaders make when no one is watching.
To request to have Heather present at your next event,
please call (303) 478-6652 or email us today!